Términos del servicio

Terms of Service – CycloRepair

1. Introduction

Welcome to CycloRepair (“we,” “our,” “us”). By accessing or using our website, scheduling services, or engaging with our technicians, you agree to comply with and be bound by the following Terms of Service. Please review these terms carefully. If you do not agree with any part of these terms, you should not use our website or engage our services.

2. Use of the Website

2.1 Eligibility

To use our website, request quotations, or schedule services, you must be at least 18 years of age or have the explicit consent of a parent or legal guardian.

2.2 Account Responsibility

If you create an account or provide personal details through our platform, you are responsible for maintaining the confidentiality of your account information and any activity conducted under your credentials. You must notify us immediately of any unauthorized access or suspected breach of security.

3. Service Appointments and Payments

3.1 Service Acceptance

All service requests submitted through our website or in person are subject to review and acceptance by CycloRepair. We reserve the right to refuse, cancel, or modify any booking at our discretion, including but not limited to cases involving incorrect pricing, availability issues, or non-compliance with our service terms.

3.2 Payments

All payments must be made using our accepted payment methods. Service prices are subject to change without prior notice. CycloRepair is not responsible for any additional charges applied by your bank, credit card provider, or payment processor.

3.3 Taxes

All prices include applicable Australian Goods and Services Tax (GST) unless otherwise stated. Clients are responsible for any additional local taxes, duties, or fees that may apply.

4. Service Delivery

4.1 Scheduling and Completion

Service timeframes are estimates provided in good faith and may vary depending on workload, parts availability, and external factors. CycloRepair is not liable for delays caused by suppliers, shipping companies, or unforeseen circumstances beyond our control.

4.2 Service Location

Services are performed at our workshop or designated service location as agreed with the client. Any changes to the service address or appointment schedule must be communicated in advance and confirmed by CycloRepair.

5. Refunds and Returns

5.1 No Refunds Policy

CycloRepair provides professional repair, maintenance, and technical services. As such, no refunds, exchanges, or returns will be granted once a service has been performed, except where required by Australian consumer law.

5.2 Service Warranty

In the event of a fault directly related to workmanship, CycloRepair may, at its sole discretion, provide corrective service free of charge. This warranty applies only to the specific work performed and does not cover general wear, misuse, or unrelated issues.

6. Service Information

6.1 Accuracy

We strive to provide clear and accurate descriptions of the services we offer. However, we do not warrant that all information, estimates, or recommendations provided through our website or communications are free from error or omission.

6.2 Service Availability

Availability of specific services or components may vary and is subject to change without notice. CycloRepair reserves the right to discontinue or modify any service offering at any time.

7. Intellectual Property

7.1 Ownership

All content on the CycloRepair website, including text, images, logos, service descriptions, and trademarks, is the property of CycloRepair or its licensed partners and is protected by applicable intellectual property laws.

7.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal and informational purposes only. You may not reproduce, modify, or distribute any content without prior written authorization.

8. Limitation of Liability

8.1 Disclaimer of Warranties

Our website and services are provided “as is” and “as available,” without warranties of any kind, express or implied. CycloRepair does not guarantee that its website, services, or communication channels will operate without interruption, error, or security breaches.

8.2 Limitation of Liability

To the maximum extent permitted by law, CycloRepair shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of its website or services, including loss of property, revenue, or data.

9. Changes to Terms

CycloRepair reserves the right to modify or update these Terms of Service at any time without prior notice. Any changes will be posted on our website, and continued use of our services after such modifications constitutes acceptance of the revised terms.